:root{--bg: #1f1f1f;--bg-elevated: #2d2e30;--bg-active: rgba(138, 180, 248, .15);--bg-input: #1e1f20;--bg-overlay: rgba(0, 0, 0, .6);--border: #3c4043;--border-strong: #5f6368;--text-primary: #e8eaed;--text-secondary: #9aa0a6;--text-muted: #5f6368;--accent: #8ab4f8;--accent-hover: #aecbfa;--accent-bg: #1a73e8;--accent-bg-hover: #1765cc;--success: #81c995;--danger: #f28b82;--warning: #fdd663;--sidebar-width: 220px;--radius-sm: 8px;--radius-md: 12px;--radius-pill: 24px}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}html{scrollbar-gutter:stable}body{font-family:Montserrat,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--bg);color:var(--text-primary);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}*{scrollbar-width:thin;scrollbar-color:#3c3c3e 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.calendar-day-number{background:var(--accent);color:#1a1a1a;border-radius:50%;width:22px;height:22px;display:inline-flex;align-items:center;justify-content:center;font-weight:600}.calendar-day.selected{background:#8ab4f81a}.calendar-day-number{font-size:12px;color:var(--text-secondary);font-weight:500}.calendar-day-events{display:flex;flex-direction:column;gap:2px;overflow:hidden}.calendar-event{display:flex;gap:4px;font-size:10px;padding:2px 5px;border-radius:3px;background:#8ab4f81f;color:var(--accent);cursor:pointer;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.calendar-event.status-completed{background:#81c9951f;color:var(--success)}.calendar-event.status-cancelled{background:#9aa0a61a;color:var(--text-muted);text-decoration:line-through}.calendar-event-time{font-weight:600;flex-shrink:0}.calendar-event-title{overflow:hidden;text-overflow:ellipsis}.calendar-event-more{font-size:10px;color:var(--text-muted);padding:1px 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ease}.stage-color-swatch:hover{transform:scale(1.08)}.stage-color-swatch.selected{border-color:var(--text-primary);box-shadow:0 0 0 2px var(--bg)}.stage-color-swatch .material-symbols-outlined{font-size:18px;font-weight:700}.stage-type-toggle{display:grid;grid-template-columns:repeat(3,1fr);gap:8px}.stage-type-btn{display:flex;flex-direction:column;align-items:center;gap:4px;padding:10px 12px;background:var(--bg-input);border:1px solid var(--border);border-radius:8px;color:var(--text-secondary);cursor:pointer;font-size:12px;font-weight:500;transition:all .15s ease}.stage-type-btn:hover{border-color:var(--border-strong);color:var(--text-primary)}.stage-type-btn.selected{border-color:var(--accent);color:var(--text-primary);background:#8ab4f814}.stage-type-btn.stage-type-won.selected{border-color:var(--success);background:#81c99514;color:var(--success)}.stage-type-btn.stage-type-lost.selected{border-color:var(--danger);background:#f28b8214;color:var(--danger)}.stage-type-btn 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var(--border);border-radius:var(--radius-sm);padding:16px 20px;margin-bottom:16px}.recorder-script h5{font-size:14px;font-weight:600;color:var(--text-primary);margin-bottom:6px}.recorder-script .script-hint{font-size:12px;color:var(--text-muted);margin-bottom:14px;line-height:1.4}.script-text{font-size:14px;color:var(--text-secondary);line-height:1.8;max-height:320px;overflow-y:auto;padding-right:8px}.script-text p{margin-bottom:14px}.script-text strong{color:var(--accent);font-size:12px;font-weight:500;text-transform:uppercase;letter-spacing:.3px}.recorder-controls{padding:12px 0}.recording-indicator{width:12px;height:12px;border-radius:50%;background:var(--danger);animation:recording-pulse 1s ease-in-out infinite;flex-shrink:0}@keyframes recording-pulse{0%,to{opacity:1}50%{opacity:.3}}.numero-section{background:var(--bg-elevated);border:1px solid var(--border);border-radius:var(--radius-md);padding:20px;margin-bottom:16px}.section-title{display:flex;align-items:center;gap:8px;font-size:15px;font-weight:500;color:var(--text-primary);margin:0}.section-title .material-symbols-outlined{font-size:20px;color:var(--text-muted)}.section-toggle{display:flex;align-items:center;justify-content:space-between;width:100%;text-align:left;padding:0;color:inherit}.section-toggle .material-symbols-outlined:last-child{color:var(--text-muted)}.section-desc{font-size:13px;color:var(--text-secondary);line-height:1.5;margin-top:8px}.steps-guide{display:flex;flex-direction:column;gap:0}.step-item{display:flex;align-items:flex-start;gap:14px;padding:14px 0;border-bottom:1px solid var(--border);opacity:.4}.step-item:last-child{border-bottom:none}.step-item.active{opacity:1}.step-item.done{opacity:.7}.step-number{width:28px;height:28px;border-radius:50%;background:var(--bg-input);border:1px solid var(--border);display:flex;align-items:center;justify-content:center;font-size:13px;font-weight:600;color:var(--text-secondary);flex-shrink:0}.step-item.active .step-number{background:var(--accent-bg);border-color:var(--accent-bg);color:#fff}.step-item.done .step-number{background:#81c99526;border-color:var(--success);color:var(--success)}.step-content{display:flex;flex-direction:column;gap:2px}.step-content strong{font-size:14px;color:var(--text-primary)}.step-content span{font-size:13px;color:var(--text-secondary);line-height:1.4}.info-box{display:flex;align-items:center;gap:10px;padding:12px 16px;background:#8ab4f80f;border:1px solid rgba(138,180,248,.2);border-radius:var(--radius-sm);font-size:13px;color:var(--text-secondary)}.info-box .material-symbols-outlined{font-size:20px;color:var(--accent);flex-shrink:0}.knowledge-form{background:var(--bg-input);border:1px solid 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10px;border-radius:10px;white-space:nowrap}.status-pending{background:#fdd66326;color:var(--warning)}.status-scheduled{background:#8ab4f826;color:var(--accent)}.status-progress{background:#8ab4f840;color:var(--accent)}.status-completed{background:#81c99526;color:var(--success)}.status-noanswer{background:#fdd6631f;color:var(--warning)}.status-failed{background:#f28b8226;color:var(--danger)}.status-cancelled{background:#5f636826;color:var(--text-muted)}.pagination{display:flex;align-items:center;justify-content:center;gap:16px;margin-top:20px;font-size:13px;color:var(--text-secondary)}.detail-panel-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:900;background:var(--bg-overlay);display:flex;justify-content:flex-end}.detail-panel{width:100%;max-width:480px;background:var(--bg);border-left:1px solid var(--border);display:flex;flex-direction:column;animation:panel-in .2s ease;overflow-y:auto}@keyframes panel-in{0%{transform:translate(100%)}to{transform:translate(0)}}.detail-panel-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border)}.detail-panel-header h2{font-size:16px;font-weight:500}.detail-panel-body{padding:20px;display:flex;flex-direction:column;gap:12px}.detail-row{display:flex;justify-content:space-between;align-items:center;font-size:13px;padding:6px 0;border-bottom:1px solid rgba(60,64,67,.3)}.detail-label{color:var(--text-muted)}.detail-section{margin-top:8px}.detail-section h4{font-size:13px;font-weight:500;color:var(--text-secondary);margin-bottom:8px}.detail-text{font-size:13px;color:var(--text-secondary);line-height:1.5}.detail-transcript{font-size:12px;color:var(--text-secondary);background:var(--bg-input);border-radius:var(--radius-sm);padding:12px;white-space:pre-wrap;max-height:300px;overflow-y:auto;line-height:1.5}.log-timeline{display:flex;flex-direction:column;gap:4px;max-height:250px;overflow-y:auto;margin-top:8px}.log-entry{display:flex;align-items:baseline;gap:8px;font-size:12px;padding:4px 0}.log-type{font-weight:500;color:var(--accent);min-width:100px;flex-shrink:0}.log-message{color:var(--text-secondary);flex:1;min-width:0}.log-time{color:var(--text-muted);flex-shrink:0;font-variant-numeric:tabular-nums}.mobile-menu-btn{display:none;position:fixed;top:12px;left:12px;z-index:100;flex-direction:column;gap:4px;padding:8px;border-radius:var(--radius-sm);background:var(--bg-elevated);border:1px solid var(--border)}.mobile-menu-icon{display:block;width:18px;height:2px;background:var(--text-primary);border-radius:1px}.sidebar-close-btn{display:none;margin-left:auto;color:var(--text-secondary)}.sidebar-backdrop{display:none;position:fixed;top:0;right:0;bottom:0;left:0;z-index:199;background:var(--bg-overlay)}@media (max-width: 768px){.mobile-menu-btn{display:flex}.sidebar{position:fixed;top:0;left:0;z-index:200;transform:translate(-100%);transition:transform .2s ease;width:260px;height:100vh;background:var(--bg);border-right:1px solid var(--border)}.sidebar-mobile-open{transform:translate(0)}.sidebar-close-btn{display:flex}.sidebar-backdrop{display:block}.main-area{padding-top:48px}.page{padding:24px 16px}}